Terms of service

The service

Agendorio offers service businesses an online schedule: a booking page for their clients, management of professionals and schedules, and an optional WhatsApp assistant. By creating an account you accept these terms and our privacy policy.

The business account

• You must provide truthful information and keep your credentials secret.
• You are responsible for what is done from your account and for the client data you register.
• You can connect third-party services (Google Calendar, WhatsApp). Their use is also governed by those providers' terms.

Trial month

• Every new account includes a 30-day free trial, with no card and no commitment, with 1 professional and the WhatsApp assistant.
• The trial is one per business and its scope is fixed: it does not stack with a paid plan and is not extended. If you pay for a plan before it ends, the trial ends at that moment and the plan period begins; the remaining trial days are not added.

Plans and payments

• The plans, their prices and what each one includes are published on our page. The price depends on the plan, the number of professionals and whether it is paid monthly or for a year.
• The full period (one month or one year) is paid in advance when choosing the plan. Payments are processed through Bold; Agendorio does not receive or store your card or bank account details.
• We do not make automatic or recurring charges. Each period is paid explicitly from the dashboard. For each payment we issue the corresponding electronic invoice.
• We may change prices; the change does not affect periods already paid and applies from the next payment.

Expiration and pausing of the business

• We notify you in the dashboard and by email 7 days before your trial or plan expires.
• If there is no paid period when it expires, the business is paused: the booking page stops receiving appointments, the WhatsApp assistant stops replying and the dashboard only allows choosing and paying for a plan.
• During the pause we keep the business's data, appointments and settings. Once the payment is approved, everything works again immediately.

Plan changes and renewal

• Upgrading the plan (a higher plan, more professionals or switching from monthly to annual) takes effect as soon as the payment is approved. The unused portion of the current period is deducted from the price, in proportion to the time remaining.
• Renewing or switching to a lower plan is paid within the last 7 days of the current period, and the new period begins when the current one ends.
• The number of active professionals cannot exceed the number included in the plan. To downgrade, first deactivate the extra professionals.

Refunds

Paid periods are non-refundable and are not refunded proportionally if you stop using the service before they end, except where the law requires it (for example, the right of withdrawal or payment reversal, when they apply). If an amount was charged in error, write to us at desarrollo@buildev.co and we will correct it.

Acceptable use

It is not permitted to use Agendorio to send unsolicited messages, impersonate third parties, break the law or interfere with the operation of the platform. We may suspend accounts that breach these terms.

Availability and liability

We work to keep the service continuously available, but we do not guarantee that it will be free of interruptions. Third-party integrations depend on those services. To the extent permitted by law, we are not liable for indirect losses arising from the use or unavailability of the platform.

Cancellation

There is no commitment: to leave the service, simply do not renew, and the business will be paused when the paid period ends. You can also request the deletion of your account and its data at any time by writing to desarrollo@buildev.co.

Changes

We may update these terms; the version in force is always the one published on this page.